Return & REFUND Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or store credit. If you are unhappy with your purchase please reach out to us and we will be happy to see what we can do to rectify the situation for you as we want all our customers to be satisfied with they’re purchases.

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Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Scentsationally Smellys

Attn: Returns

9020 Jim Bailey Rd. Unit 87  

Kelowna, British Columbia V4V 1E5  

Canada  

*Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.  

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS    

The following items cannot be returned for a Refund. How ever depending on situation Scentsationally Smellys may give credit to purchaser.

• Lip Balms    

• Bath Bombs                                                                                                        

• Sale items are FINAL SALE and cannot be returned.     

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

 info@scentsationallysmellys.com

                                                                       Last updated April 01, 2020